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Content strategy

A content strategy is a clear plan for what your organisation publishes, why, and who it's for, connecting your content activity directly to your organisational objectives across your website, social media and email campaigns.

Aligning your content to your objectives

Content strategy is the process of working out what your organisation should be saying and how that connects to what you’re trying to achieve. A good content strategy gives your team a shared roadmap, ensuring your communications are purposeful and tied to clear goals.

Mockup of content boilerplate

Starting with what you already have

Most organisations have more content than they realise, spread across channels that have grown over time without a clear plan behind them. A content audit brings that picture into focus, giving you a clear view of what you have and an honest assessment of how well it’s serving your audiences.

From there, we establish clear goals aligned to your wider strategy, define your audiences and how different content serves different groups, then build a plan covering what to publish and when, with clear ownership across your team.

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Benefits of a content strategy

Purposeful communications

Content activity becomes deliberate, with every piece tied to a clear goal and audience need.

A clear roadmap

Your team has a shared plan to work from, which saves time and prevents duplication of effort.

Consistent communications

A well-planned content programme builds audience trust over time, because the people you're trying to reach hear from you in a consistent and relevant way.

How it works

We approach content strategy as a practical exercise, building plans that your team can realistically deliver and measure.

01

Content audit

We review your existing content across all relevant channels to understand what's working and where the gaps are.

02

Goal setting

We establish clear content goals and align them to your wider organisational strategy.

03

Audience definition

We define your audience groups and map out how different content serves different people at different stages of their relationship with you.

04

Content planning

We build a realistic content plan covering what to publish and when, with clear ownership across your team.

05

Measurement framework

We set up the measures that will tell you whether your content is having the intended impact, giving your team something to track progress against and adjust as you go.

Contact us

If you put purpose before profit and need some expert guidance on brand, strategy, or digital, we’re here to help.

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